Winzir offers a wide range of services, including regulated online casino games, sports betting, and e-bingo. The platform is designed to provide a secure and engaging gaming experience for Filipino players.

Winzir is licensed by PAGCOR^* (the Philippine Amusement and Gaming Corporation). Obtaining a PAGCOR license is a rigorous process that requires a detailed plan of proposed gaming operations and strict compliance with anti-money laundering (AML) and responsible gaming measures among others.

The Challenge

Winzir’s previous verification process, which relied on manual, one-time video calls, was time-consuming and inconvenient for customers. This method also lacked efficiency in detecting fraudulent clients, compromising security. Given the strict compliance standards set by PAGCOR, Winzir needed a more user-friendly solution that could automate verification, enhance security, and comply with regulatory standards.

Why Sumsub?

Winzir chose Sumsub for several key reasons:

• Strong reputation in regulated markets
• Endorsement by regulators
• Advanced features, such as automated detection of duplicates, forgeries, and fake IDs

The company aimed to minimize the initial registration information required in its KYC process, further increasing efficiency and user-friendliness.

Mike Putol

DPO at Winzir

Sumsub’s reliability, advanced security features, and the ability to streamline the verification process stood out to us.

The Solution

Winzir’s verification process is now highly efficient, providing a smooth and user-friendly experience while ensuring robust security. Sumsub’s ID Verification, Liveness Detection, and AML Screening tools have  been instrumental to streamlining their verification process.

Implementation

Onboarding Sumsub was fast and straightforward, taking just 7 days. The initial integration, along with  further upgrades to the Enterprise Plan, was seamless, with no specific challenges encountered. This has helped Winzir easily stay compliant with PAGCOR’s regulatory standards.

The Results

Since integrating Sumsub, Winzir has seen significant improvements in their verification process:

• Verification time has been reduced from 15-20 minutes to just 1-2 minutes
• Pass rate has increased to 95%
• The deposit rate for new users has increased by 30%
• Security against fraudulent and risky clients has been improved

Mike Putol

DPO at Winzir

Sumsub made our verification process over 20 times faster and increased our pass rate to 95%. Although our operational costs have increased with verification fees, the trust and confidence gained from our verified users have led to a 30% increase in the deposit rate for new users, offsetting these costs and boosting our revenue.

Future Plans

Winzir plans to continue using Sumsub as its permanent KYC solution. As the company expands and launches new products, Sumsub will support this growth by providing reliable client risk management. Winzir remains committed to offering a secure gaming experience for its users, with Sumsub’s verification solution playing a crucial role in achieving this goal.

_{*PAGCOR (the Philippine Amusement and Gaming Corporation) is a government body responsible for regulating, operating, authorizing, and licensing various forms of gaming in the Philippines. An additional key objective of PAGCOR is to assist the Philippines in exiting the FATF’s grey list by enforcing strict compliance and regulatory standards.}