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Trust and Safety

Trust and safety solutions

Make trust
the way in

Welcome genuine users smoothly, know who you're doing business with, and create a platform people can trust in return.
Trust and safety solutions
47%
less time spent on
manual verification
0.8B＋
identities enriched
for fraud prevention
49.99%
deepfake detection
efficiency

Security that never clocks out

Detect fraud and risky behavior
Spot stolen identities, synthetic profiles, account takeovers, and coordinated abuse before they compromise your platform or community.
Keep verification simple for real users
Use flexible verification methods and 50+ localization languages to help genuine users complete checks quickly and with fewer unnecessary steps.
Automate routine decisions
Resolve straightforward verification cases automatically and reduce manual reviews, so your team can focus on cases that need human judgment.
Grow your platform safely
Cover 14,000+ document types and trusted data sources across markets, so you can apply consistent trust and safety standards as your platform scales.

Know who to trust,
not just who to block

Know who you're welcoming, give genuine users confidence in your platform,
and help the people on it trust each other.

Know who's joining
Give genuine users a trusted identity on your platform, so they can take part with confidence and others can interact with them confidently too.
  • CID Verification
  • Validate identity without asking for document uploads
  • Spot coordinated fraud
Give age-appropriate users a smooth way in
Choose the level of age assurance the moment requires—from lightweight age estimation to stronger identity checks—without making every user take the longest route.
  • Verify age with an ID
  • Estimate age with a selfie
  • Confirm age through trusted data sources
Welcome partners people can rely on
Know who's behind the businesses and sellers joining your platform, so users can engage with them with greater confidence.
  • Confirm a business is legitimate
  • Verify ultimate beneficial owners
  • Screen partners against AML watchlists
Keep trusted users in control
Protect users when someone tries to break into their account. Confirm it’s really them before sensitive actions or unusual activity.
  • Monitor device signals to catch takeover attempts
  • Re-verify at login from a new location or device
  • Confirm identity before high-risk actions
Let genuine payments flow
Give legitimate transactions a clear path through while adding more assurance only where it’s needed.
  • Confirm payment method
  • Re-verify before high-value payments
  • Confirm address and identity data at checkout
One person, one account
Make sure every account belongs to a real, distinct person by linking accounts that share signals, and stop coordinated schemes before they scale.
  • Spot accounts that share signals
  • Identify repeat offenders across sign-ups
  • Prevent bot-driven sign-ups

Ready to know
who to trust?

See how Sumsub can help you apply the right level of trust at every step, so real users feel welcomed.
As recognized by
top industry analysts:
  • GartnerLeader in Gartner® Magic Quadrant™ 2024, 2025
  • ForresterLeader in Forrester Wave™ 2025
  • IDCLeader in IDC MarketScape 2025

Trust works in every direction

Trust grows across every relationship on your platform: between your business and its users, between users and
your business, and between the people who interact with each other.

Trust works in every direction
Trust that makes a promise

A verification isn’t only proof for your business. It also shows your users this is a platform worth trusting back.

Trust that multiplies

Every partner you can trust attracts more users, so the trust you build once multiplies to everyone they bring in.

Trust you can’t build directly

You can’t make two strangers trust each other, but you can remove the guesswork, so people feel safe. 

Welcome more of the right users

See how Sumsub helps genuine people move forward smoothly while trust grows across your platform.

  • Traveltech
    Onboard partners you can rely on, and protect bookings from fraud and account takeovers, so travelers reach their trips without a hitch.
  • Edtech
    Verify tutors and students to stop impersonation, and cut payment fraud, so your learning community stays safe and respected.
  • Ticketing marketplaces
    Onboard partners quickly, catch resellers, and stop payment fraud, so real fans get tickets instead of losing out to bad actors.
  • Dating and social platforms
    Verify age, block fake profiles and catfishing, and keep repeat offenders out, so members trust the community and keep coming back.
  • Online marketplaces
    Verify buyers and sellers, confirm age where it matters, and stop multi-accounting and payment fraud, so both sides of each deal can trust each other.
  • Services and delivery platforms
    Onboard workers and couriers, then keep monitoring them over time, so the people showing up for each job are the ones you actually onboarded.
  • Mobility
    Verify drivers and riders and prevent multi-accounting, so both sides of each ride know who they are getting into a car with.

Easily integrate Sumsub into your platform

Integrate the services you need via Web SDK, Mobile SDK, or our RESTful API. Alternatively, you can use Unilink to verify users via a QR code or a link to the verification form without integrating Sumsub at all. Don’t worry about interruptions with 99.996% uptime.

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Easily integrate Sumsub into your platform

Trusted by 4,000+ clients worldwide

  • With the redesigned onboarding flow, we saw significant improvements in both conversion rate and the time it takes a new rider to complete registration and start their first ride. Verification was an important part of that broader improvement.
    Oriol Marimon-Clos Sunyol
    Oriol Marimon-Clos Sunyol
    Chief Product Officer at Cooltra
  • Sumsub helped us not to drown in paperwork, and simplify the end-user onboarding and compliance officer routine. To verify each applicant, it now took around 30 seconds instead of 10 minutes. Document processing time was reduced in half with a successful profile completion 99.5% of the time.
    Daniil Petin
    Daniil Petin
    COO at JobToday
  • Since integrating Sumsub, we’ve received positive feedback from our users about the quick signup process and verification time. It takes only a couple of minutes from downloading the app to booking a rental car.
    Merilyn Isok
    Merilyn Isok
    Business Development Manager at Ideal Baltic OĂś / Avis
  • As an online marketplace, security and safety for our users are critical issues. We needed KYC software that we could trust. Partnering with Sumsub supported our platform’s growth by allowing us to onboard many more users safely and securely.
    Jonathan Cook
    Jonathan Cook
    Teacher Services Manager at italki

Choosing Your Ideal Solution?

Let the numbers do the talking: See how we exceed our competitors in key areas, as validated by user reviews on G2.

G2 comparison table

FAQ

  • Which countries, languages, and documents does Sumsub support?

    Sumsub supports more than 14,000 document types across 220+ countries and territories, and 96 languages, which matters if you plan to grow into new markets. This lets you onboard users, sellers, drivers, and partners from different regions through one setup instead of stitching together separate tools for each country.

  • Will adding user verification hurt my sign-up conversion rate?

    This is a common worry, since every extra step in a sign-up flow risks losing users. Sumsub is built to keep that drop-off low by letting you match the check to the risk, so most legitimate users pass through quickly and only higher-risk cases face heavier checks. You can also test different flows to see what works for your users before rolling a change out widely.

  • What happens if a legitimate user gets flagged by mistake?

    Sumsub gives you control over what happens next, including the ability to ask a user for one more piece of proof or route the case to a human on your team. Because you can tune how strict each check is, you can decide how to balance the risk of blocking a genuine user against the risk of letting fraud through.

  • How does Sumsub handle our users' personal data?

    Sumsub processes user data to run the checks you enable and gives you controls over how information is stored and retained. Sumsub conducts regular penetration testing and adheres to stringent data privacy regulations, including GDPR and CCPA, to safeguard user information with unwavering diligence. If your platform has specific privacy or data residency requirements, you can raise them with the Sumsub team so you understand how the setup would meet your obligations before you integrate.