Document verification service
Get to know clients with faster document verification
Streamline user checks by authenticating documents from over 220 countries and territories, no matter the language or format
No need for manual work—optical character recognition and automatic checks process all of your verification needs in minutes
Onboard honest users with fine-tuned fraud protection that stops 50,000+ attempts monthly
Customizable steps, useful hints, and quick swaps to mobile, netting 99% onboarding success rates
Onboard global users with confidence
Verify just about any document you can find precisely, automatically, and the way you want to
ID verification
Don’t worry about different document types and local specifics—Sumsub recognizes them all
- ID cards
- Driving licenses
- Residence permits
- Work permits
- Passports
Proof of address
Perform Proof of Address checks using a wide range of documents, no matter where your users are from
- Utility bills
- Bank statements
- Tax invoices
Need to check a specific document?
Request any other document through Sumsub’s questionnaires
How it works
- Obtaining the document
Sumsub helps the applicant submit a high-quality image of their document.
- Verifying user data
All necessary user data is extracted and verified according to a wide range of parameters.
- Getting results
Results are sent to you via webhooks. You can easily access them anytime from the dashboard.
- Storing user data
In line with the GDPR, all user data is stored in an encrypted format on Amazon servers, which are located in the EU.
Let the numbers do the talking: get 240% ROI
Сompanies that work with Sumsub save costs and increase revenue, according to the “Total Economic Impact™ Of Sumsub’s Verification Platform study by Forrester Consulting. Let’s see what results you can get
240%
ROI
3.21M
NPV
4.55M
Benefits PV
< 6
months payback
How we keep conversion high
Sumsub packs multiple features that streamline the document verification process, saving users time and eliminating drop-offs
Assisted image capture
Helps applicants properly photograph their documents on the first try, increasing conversion rates overall
Smart Data Extraction
Saves users the trouble of entering data by hand with OCR that scans data fields with 99% precision and fills in the blanks automatically
Document pre-check
Gives clients a heads up when they upload poor-quality photos, ensuring that they pass verification in one go
Switch to mobile
Lets users switch from their PC to a camera-equipped mobile device to complete the verification flow
How we ensure bulletproof security
All document checks are backed up by Sumsub’s anti-fraud arsenal, featuring AI that leaves no stone unturned
Security features check
Examines hidden parameters to ensure ID authenticity
Screenshots & screen recapture
Ensures that submitted photographs are genuine, rather than screenshots or false projections
Behavioral risk score
Determines suspicious user configurations and location mismatches by monitoring IPs, device fingerprints, and submitted documents
Duplicate search
Detects when applicants try to reuse personal data connected to an existing user
Blocklist search
Constant cross-checks against a blocklist of 1,000,000+ known fraudsters
Fraud pattern detection and protection
Analyzes new and emerging fraud patterns to protect your business from the latest scams
Need a custom verification flow to suit your business needs?
No problem—take the wheel and adjust the flow the way you like:
- Choose the data fields scanned by OCR
- Configure acceptable documents by user group
- Mark particular document types for manual review
Manage the entire customer lifecycle with ease
Use the Compliance Cockpit to set up workflows and manage user data at all stages, from onboarding to auditing
Customize user journeys according to your needs
Сhoose the required checks and triggers
Set which cases are sent to manual review
Play with the look and feel to match interfaces with your brand
Investigate and manage info within a single client profile
Dive deep into suspicious users
Make final decisions on controversial cases
Report fraud attempts
Stay informed with ongoing monitoring
Know if a user has been blacklisted for fraud attempts at other services
Know exactly when documents expire
Get daily AML alerts to stay compliant with your jurisdiction
Identify bottlenecks to improve approval rates
Analyze your audience and verification process in-depth
Figure out why and when users drop off
Easily integrate your tech stack with Sumsub
Use Sumsub to integrate the services you need via Web SDK, Mobile SDK, or our RESTful API.
Don’t worry about interruptions with 99.9% uptime.
Personalized customer service
24/7 support for integration, maintenance, and any other issues
Professional advice on building compliant user verification flows
Your own manager at Sumsub, tasked with helping you achieve your business goals and metrics
Don’t take our word for it.
Here’s what our clients have to say
COO at JobToday Flex
Sumsub's solution helped us not to drown in paperwork, and simplify the end-user onboarding and compliance officer routine. To verify each applicant, it now took around 30 seconds instead of 10 minutes. Document processing time was reduced in half with a successful profile completion 99.5% of the time.
Need the Ideal Solution? Choose G2's Top Pick
Compare and see how we excel beyond our competitors in key areas, as validated by user reviews on G2
FAQ
- What is online verification of documents?
Online document verification is a set of procedures that ensures the validity, authenticity, and true ownership of documents provided by users. The document verification process ensures that documents aren’t stolen, forged, expired, or otherwise invalid. This helps businesses to reduce risks of fraud and comply with regulations.
- What are the types of document verification?
To verify a user's identity, ID document verification processes government-issued ID cards, passports, driving licenses, residence permits, and more. To verify a user's place of residence, companies use a proof of address verification that processes utility bills, bank statements, and more. Sometimes, companies need to verify the user's money origin. In this case, source of funds verification allows processing of financial, real estate and investment documents.
- What documents are required for verification?
To verify a client for KYC (know your customer) purposes, companies usually need to collect the following information at minimum: name, date of birth and address. These requirements are usually covered by ID document checks (sometimes proof of address verification is included). Additional information about customers can be collected depending on the business and regulatory requirements. For example, US businesses may need to verify tax identification numbers of US customers.
- How does document verification work?
The document verification process checks for document authenticity and integrity. This usually means checking for the presence of security features and detecting signs of forgery. There are two approaches for document verification: manual and automatic. Due to the rising complexity of methods that fraudsters use for forgeries, businesses switch to automated document verification solutions. This allows them to stay fully protected against fraud and significantly decrease verification time.
- What are document verification services?
Document verification services use AI-powered software that detects absence of security features, signs of forgery, graphic editing, and other red flags. In most cases, users simply upload a photo of their document, and the document verification service provider automatically performs document validation and verification. Usually, the required data is extracted, but the verified documents are stored in the system for a certain amount of time so that they can be accessed if needed.