Last updated: 23 February, 2024

Cookie Policy

About the Cookie Policy

When you visit the Sum and Substance Ltd. (hereinafter — Sumsub) website (sumsub.com) and its subdomains, we automatically collect certain data using cookies, web beacons, tracking pixels, and other tracking technologies. This Cookie Policy details the tracking technologies we use and why we use them.

If you wonder what types of cookies we collect when you visit Sumsub subdomains (e.g., cockpit.sumsub.com) please see this Table.

What are cookies?

Cookies are small text files that assign a unique and temporary identifier to your device when you visit our website and its subdomains. Upon any following visits, your browser provides this identifier — your “cookies” — to our website and its subdomains.

Why does Sumsub use cookies?

We use cookies to store your preferences and settings, enable you to sign in, personalize content and ads, combat fraud, and analyze traffic, among other legitimate purposes. Accordingly, cookies help us improve user experience and understand how our website and its subdomains are being used. You can enable or disable optional cookies as desired.

What types of cookies does Sumsub use?

  • Necessary cookies

    We use these by default, as they enable you to navigate our website and its subdomains and use its features. Without the required cookies, our website and its subdomains cannot function properly. Therefore, this is the only type of cookie that cannot be disabled. Please note that required cookies do not collect any information that can be used to identify you.

  • Advertisement cookies

    These collect information about your online activity over time in order to personalize advertisements—allowing us to limit how often you see our ads and measure the effectiveness of our marketing campaigns.

  • Performance/functionality cookies

    These collect information about how you use our website and its subdomains and its features and are used to enhance the performance and functionality of our website and its subdomains. If you choose to disable these cookies, certain functionality, such as video, may become unavailable; or, you may be required to enter login credentials each time you visit our website and its subdomains.

  • Analytics cookies

    These gather data on how you interact with our website and its subdomains. They show us which pages are visited most frequently and help detect any difficulties you may have while using our website and its subdomains.

  • Our Cookies

    These are “first-party cookies” that allow the features and functionality of our website and its subdomains to work properly. You can manually disable some of these in your browser, but this may impact your experience with our website and its subdomains.

  • Third-Party Cookies

    These may be placed on your device when you visit our website and its subdomains through third parties that use our services. Third parties may track you or gather data using these cookies. You can manually disable them in your browser. Sumsub is not responsible for third-party cookies.

How long does Sumsub keep my cookies?

The storage period may vary based on cookie-type and your cookie preferences. The table below indicates the retention period for each file.

Where can I find descriptions of each cookie we use?

The table below describes all the cookies we use. It includes the name, type, and retention period of each cookie-type as well as a description of the purpose of each file.

Sumsub.com cookie table

Necessary cookies

Cookie

Type

Duration

Description

cookielawinfo-checkbox-analytics

first
party

11 months 29 days
23 hours 59 minutes

This cookie is set by us and is used store user consent for cookies under the ''Analytics'' category.

cookielawinfo-checkbox-functional

first
party

11 months 29 days
23 hours 59 minutes

The cookie is set by us and is used to store user consent for cookies under the ''Functionality'' category.

cookielawinfo-checkbox-advertisement

first
party

11 months 29 days
23 hours 59 minutes

The cookie is set by us and is used for store user consent for cookies under the ''Advertisement'' category.

viewed_cookie_policy

first
party

11 months

The cookie is set by us and is used and is used to store whether or not a user has consented to the use of cookies. It does not store any personal data.

cookielawinfo-checkbox-necessary

first
party

11 months

The cookie is set by us and is used and is used to store user consent for the cookies in the "Necessary" category.

Analytics cookies

Cookie

Type

Duration

Description

utm_campaign

first
party

364 days

The cookie is used to identify the name of a specific product promotion or strategic campaign and keep track of site usage for the site's analytics report.

utm_medium

first
party

364 days

The cookie is used to identify the type of the traffic and keep track of site usage for the site's analytics report.

utm_source

first
party

364 days

The cookie is used to identify the source of the traffic and keep track of site usage for the site's analytics report.

utm_term

first
party

364 days

The cookie is used to store the value of the key phrase used in any of the search engines to get to our website and its subdomains specified in the url parameter utm_term, regardless of the source of the transition to our site for the advertising's analytics report.

_io_ht_r

third
party

1 day

This cookie is set by IO Technologies. The purpose of this cookie is to store either 0 or 1 for headline tests, which makes it possible to change visible titles on the main page of our website and its subdomains for different visitors. We need this to measure which headlines are better suited for our content and more attractive to visitors.

__io_nav_state

third
party

15 minutes

This cookie is set by IO Technologies. The purpose of this cookie is to compute recirculation which means it stores URLs of the previous and current pages on our website and its subdomains.

__io_d

third
party

15 minutes

This cookie is set by IO Technologies. The purpose of this cookie is to store quantitative information about pages visited by unique visitors. It increments on 1 for each new page a visitor opens.

__io_subscription_url

third
party

30 days

These two cookies are set by IO Technologies. The purpose of these cookies is to identify if a website and its subdomains has subscriptions and paid content and measure the parameters of such content for the Paywall report.ana

__io_subscription_source

third
party

30 days

These two cookies are set by IO Technologies. The purpose of these cookies is to identify if a website and its subdomains has subscriptions and paid content and measure the parameters of such content for the Paywall report.

__io_pr_utm_campaign

third
party

1 year

This cookie is set by IO Technologies. The purpose of this cookie is to identify pages that were reviewed by unique visitors.a

__io_r

third
party

1 year

These two cookies are set by IO Technologies. The purpose of these cookies is to identify a webpage from which visitors were redirected to our website and its subdomains. This is a string parameter. For example, you might be redirected to our website and its subdomains from google.com.

__io_first_source

third
party

1 year

These two cookies are set by IO Technologies. The purpose of these cookies is to identify a webpage from which visitors were redirected to our website and its subdomains. This is a string parameter. For example, you might be redirected to our website and its subdomains from google.com.

__io_uh

third
party

end Of The Day

This cookie is set by IO Technologies. The purpose of this cookie is to hold unique visitors. This is a boolean parameter that can be either 0 or 1. Defines whether the existing project is a part of a holding.

__io_lv

third
party

1 year

This cookie is set by IO Technologies. The purpose of this cookie is to identify a period of time for which unique visitors use our website and its subdomains. This is a timestamp parameter - a sequence of characters or encoded information identifying when a certain event occurred, usually giving the date and time of day - for example, 1573739935662.

_io_session_id

third
party

30 minutes

This cookie is set by IO Technologies as a unique random identifier. The purpose of this cookie is to count sessions of unique visitors.

__io

third
party

1 year

This cookie is set by IO Technologies as a unique random identifier. The purpose of this cookie is to count unique visitors per period of time in content performance measurement reports.

_opt_expid

third
party

past

This cookie is set by Google Optimize and is used to identify if a user is in an experiment on enhancing user experience.

_gaexp_rc

third
party

past

This cookie is set by Google Analytics and is used to determine a user's inclusion in an experiment and the expiry of experiments that a user has been included in.

_gaexp

third
party

1 months 25 days
5 hours 39 minutes

This cookie is set by Google Analytics and is used to determine a user's inclusion in an experiment and the expiry of experiments that a user has been included in.

vuid

third
party

1 years 11 months
28 days 23 hours
59 minutes

This cookie is set by Vimeo and is used to collect tracking information and set a unique ID to videos embedded on our website and its subdomains.

GPS

third
party

29 minutes

This cookie is set by Youtube and is used for registering a unique ID for tracking users based on their geographic location.

__Host-js_csrf

third
party

2 years 11 months
28 days 23 hours
59 minutes

This cookie is set by Dropbox and is used for the 'save to Dropbox' functionality.

lissc

third
party

11 months 29 days
23 hours 59 minutes

This cookie is set by LinkedIn and is used for tracking embedded services and ensuring that the SameSite attribute is correct for all cookies in a browser.

gvc

third
party

4 years 11 months
28 days 23 hours
59 minutes

This cookie is set by Dropbox and is used for the 'save to Dropbox' functionality.

t

third
party

2 years 11 months
28 days 23 hours
59 minutes

This cookie is set by Dropbox and is used for the 'save to Dropbox' functionality.

uc_session

third
party

session

This cookie is set by Dropbox and is used for the 'save to Dropbox' functionality. This cookie stores user session IDs.

__Host-ss

third
party

2 years 11 months
28 days 23 hours
59 minutes

This cookie is set by Dropbox and is used for the 'save to Dropbox' functionality.

_uetsid

third
party

23 hours 59 minutes

This cookie is set by Microsoft Bing Ads and is used to gather analytics on how visitors use a website and its subdomains. This information is used to compile reports and improve our website and its subdomains.

_ga_ZF910PGWRL

third
party

1 years 11 months
28 days 23 hours
59 minutes

This cookie is stored by Google Analytics and is used to store information on how visitors use a website and its subdomains and helps create analytics reports on website and its subdomains and its subdomains usage.

_gat_UA-79634211-1

third
party

1 year

This cookie is set by Google Analytics and is used to store information on how visitors use a website and its subdomains and helps create analytics reports on website and its subdomains usage in order to throttle the request rate.

_dc_gtm_UA-79634211-1

third
party

1 year

This cookie is set by Google Tag Manager and is used to store information on how visitors use a website and its subdomains and helps create analytics reports on website and its subdomains usage.

prism_649983765

third
party

29 days 23 hours
59 minutes

This cookie is set by Active Campaign and is used to store information about how visitors use a website and its subdomains and helps create analytics reports about how the website and its subdomains is used.

_gid

third
party

24 hours

This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and its subdomains (such as number of visitors, pages viewed, and from which pages the users arrived) and helps in creating an analytics report.

site_user_id

first
party

1 year

A unique user identifier that we assign to site visitors to analyze their interaction with the site. It does not store any personal data.

src

first
party

session

This cookie is used to identify the address of the web page, from which our website and its subdomains was visited.

_lfa_test_cookie_stored

third
party

1 second

A cookie that is only temporarily used to check if the browser supports cookies or not. This cookie might show up in a cookie scanner for your consent management platform.

li_fat_id

third
party

30 days

Indirect identifier for Members (Linkedin Users) for conversion tracking, retargeting, analytics set by LinkedIn.

_vis_opt_exp_{CAMPAIGNID}_goal_{GOALID}

third
party

100 Days

This cookie is set by WVO. This cookie is created when a campaign goal is triggered. This cookie, when created, will always have a value of 1

_vis_opt_test_cookie

third
party

Expires on browser close

This cookie is set by WVO. This cookie is created to detect if the cookies are enabled on the visitor’s browser or not. It also helps in tracking the number of browser sessions a visitor has gone through. The value of this cookie is always 1

_vis_opt_exp_{CAMPAIGNID}_combi

third
party

100 Days

This cookie is set by WVO. This cookie is created when a visitor is chosen for a particular variation for a test. This cookie makes sure that visitors see the same variation when they revisit the page in the future. Here the Control has a value of 1, Variation #1 has a value of 2, Variation #2 has a value of 3, and so on

_vis_opt_exp_{CAMPAIGNID}_exclude

third
party

100 Days

This cookie is set by WVO. This cookie is created when a visitor has been excluded from a Test Campaign due to the traffic percentage specifications. The value is always 1

_vis_opt_exp_{CAMPAIGNID}_split

third
party

100 Days

This cookie is set by WVO. This cookie is created when one of the variations is chosen for the visitor, but the visitor is not yet redirected to the variation page. It exists so that VWO can verify that the variation page corresponds to the chosen variation after landing on the page. The value is >=2 (as 1 corresponds to Control and it’s not created in case the Control is chosen)

_vis_opt_s

third
party

100 days

This cookie is set by WVO. This cookie tracks session created for a visitor, i.e., the number of times the browser was closed and reopened. The value is >=1, followed by a pipe sign. For example, the value of 2 indicates that the visitor restarted the browser once while 3 means twice

_vis_opt_out

third
party

10 years

This cookie is set by WVO. This cookie indicates that the visitor should not be made part of any campaign. Its value is 1

_vwo_uuid

third
party

10 Years

This cookie is set by WVO. This cookie generates a unique id for every visitor and is used for the report segmentation feature in VWO, and it also allows you to view data in a more refined manner

_vwo_uuid_{CAMPAIGNID}

third
party

10 Years

This cookie is set by WVO. This cookie is created for each cross-domain campaign. It generates a unique id for every visitor and is used for the report segmentation feature in VWO, and it also allows you to view data in a more refined manner

_vwo_ds

third
party

60 days

This cookie is set by WVO. This cookie stores persistent visitor-level data for VWO Insights

_vwo_sn

third
party

30 mins and reset again to 30 mins on visitor activity

This cookie is set by WVO. This cookie stores session-level information

_vwo_uuid_v2

third
party

366 Days

This cookie is set by WVO. This cookie calculates unique traffic on a website and its subdomains

_vis_opt_exp_{CAMPAIGNID}_combi_choose

third
party

Persists until campaign changes are applied

This cookie is set by WVO. This cookie stores the chosen combination. It’s a temporary cookie that gets deleted when the campaign changes are applied

_vwo_referrer

third
party

15 secs

This cookie is set by WVO. This cookie stores referral info allowing VWO to identify the original Traffic source in case of the Split URL campaign

_vwo

third
party

Expires in 2096 Years

This cookie is set by WVO. This cookie is a jar of all the cookies. It is currently created only for the Safari browser. In the future, it would replace all the cookies. The actual expiry of a cookie doesn’t matter as it stores the expiry of cookies set in it and keeps on expiring them

_vwo_global_opt_out

third
party

100 days

This cookie is set by WVO. This cookie is persisted when a visitor opts out of vwo on all websites in a given browser.

_vwo_ssm

third
party

3650 days

This cookie is set by WVO. This cookie is used for testing and is created only on sites that use the HTTP protocol. This is used to check if VWO can create cookies on them, post which this cookie is deleted.

ln_or

third
party

1 day

This cookie is set be LinkedIn. This cookie registers statistical data on users' behaviour on the website and its subdomains.

intercom-id-ov17f0j7

third
party

9 months

Anonymous visitor identifier cookie. As people visit Sumsub website and its subdomains, they get this cookie.

intercom-session-ov17f0j7

third
party

7 days

Identifier for each unique browser session. The user can access their conversations and have data communicated on logged out pages for 1 week, as long as the session isn't intentionally terminated with `Intercom('shutdown');`, which usually happens on logout.

intercom-device-id-ov17f0j7

third
party

9 months

Identifier for each unique device that interacts with the Intercom Messenger. Refreshed on each successful ping, extending it for another 9 months.The user can access the conversations that were created on this device for the durations of this cookies life.

sliguid

third
party

12 months

This cookie is set by Salesloft. This cookie provides an anonymous user identifier across multiple requests.

slirequested

third
party

12 months

This cookie is set by Salesloft. Once the sliguid cookie has been confirmed against a central server, this cookie is set for every request that comes in.

slireg

third
party

7 days

This cookie identifies the Salesloft server region that Sumsub's data is on.

sli_token

third
party

30 days

This cookie is set by Salesloft. This cookie is set when the email recipient clicks through a Live Web Tracking tracked link.

site_identity

third
party

1000 days

This cookie is set by Salesloft. This cookie is set when the email recipient clicks through a Live Web Tracking tracked link. This cookie is for scout.salesloft.com. We do this to allow multi-site tracking.

Performance/functionality cookies

Cookie

Type

Duration

Description

bcookie

third
party

1 years 11 months
29 days 11 hours
37 minutes

This cookie is set by LinkedIn and is used to enable LinkedIn functionalities on a page.

lidc

third
party

23 hours 59 minutes

This cookie is set by LinkedIn and is used for routing in order to optimize data center selection.

locale

first
party

4 years 11 months
28 days 23 hours
59 minutes

This cookie is used to store the language preferences of a user in order to provide content in the user's preferred language when they visit our website and its subdomains.

form_data

first
party

30 days

This cookie is set by us and is used to store and transfer personal data provided by a user from sumsub.com to cockpit.sumsub.com

Advertisement cookies

Cookie

Type

Duration

Description

_fbc

third
party

2 months 28 days
23 hours 59 minutes

This cookie is set by Facebook when user arrives at our website and its subdomains from any Ad that our company promote on Facebook, and the destination URL contains the click identifier «fbclid» (Facebook click identificator).

_an_uid

third
party

7 days

This cookies is set by 6sense and is used to present the user with relevant content and advertisement. The service is provided by third-party advertisement hubs, which facilitate real-time bidding for advertisers.

YSC

third
party

session

This cookie is set by Youtube and is used to track the views of embedded Youtube videos.

IDE

third
party

1 years 23 days
23 hours 59 minutes

This cookie is set by Google DoubleClick and is used to store information about how users interact with our website and its subdomains as well as any other advertisements prior to visiting our website and its subdomains. This is used to present users with ads that are relevant to them.

_fbp

third
party

2 months 28 days
23 hours 59 minutes

This cookie is set by Facebook and is used to deliver advertisements on Facebook or digital platforms powered by Facebook after visiting our website and its subdomains.

fr

third
party

2 months 28 days
23 hours 59 minutes

The cookie is set by Facebook and is used to show advertisements relevant to users as well measure and improve advertisements. The cookie also tracks user behavior on sites that have Facebook Pixel or Facebook Social plugins.

bscookie

third
party

1 years 11 months
29 days 11 hours 37 minutes

This cookie is set by LinkedIn and is used to identify users' browser.

personalization_id

third
party

1 years 11 months
28 days 23 hours
59 minutes

This cookie is set by twitter.com and is used to integrate sharing features on Twitter. It also stores information about how visitors use our website and its subdomains for tracking and targeting.

VISITOR_INFO1_LIVE

third
party

5 months 26 days
23 hours 59 minutes

This cookie is set by Youtube and is used to track embedded Youtube videos.

MUID

third
party

1 years 23 days
23 hours 59 minutes

Used by Microsoft as a unique identifier. The cookie is set by embedded Microsoft scripts. The purpose of this cookie is to synchronize this unique identifier across many different Microsoft domains to enable user tracking.

_rdt_uuid

third
party

2 months 28 days
23 hours 59 minutes

This cookie is set by Reddit and is used for remarketing on reddit.com.

_uetvid

third
party

16 days 5 hours
59 minutes

This is a cookie utilised by Microsoft Bing Ads and is a tracking cookie. It allows us to engage with a user that has previously visited our website and its subdomains. This is a Microsoft cookie.

__ar_v4

third
party

1 year

This cookie is associated with the DoubleClick advertising service from Google. It helps with tracking conversion rates for ads.

_gd_visitor

third
party

1 year

6sense cookie that collects visitor data related to the user’s visit to the website and its subdomains, such as number of visits, average time spent on the website and its subdomains and which pages have been loaded, for the purpose of serving targeted advertisements.

_gd_session

third
party

4 hours

6sense cookie that collects visitor data related to the user’s visit to the website and its subdomains, such as number of visits, average time spent on the website and its subdomains and which pages have been loaded, for the purpose of serving targeted advertisements.

_gcl_aw

third
party

90 days

This cookie is set by Google Ads and is used to provide ad delivery or retargeting.

_gcl_dc

third
party

90 days

This cookie is set by Google Ads and is used to provide ad delivery or retargeting.

_gcl_gb

third
party

90 days

This cookie is set by Google Ads and is used to provide ad delivery or retargeting.

cockpit.sumsub.com cookie table

Necessary cookies

Cookie

Type

Duration

Description

_ss_ver

first
party

Session

For navigation across different application environments

CONSENT

third
party

8 month

This cookie is set by Google and intended for storing user’s settings in the search engine, for advertising and for analyzing the use of the search engine recorded by Google for its purposes.

1P_JAR

third
party

6 months

This cookie is set by Google and used for logging in to our website and its subdomains with a Google account.

NID

third
party

30 days

This cookie is set by Google and used for logging in to our website and its subdomains with a Google account.

__Host-1PLSID

third
party

2 years

This cookie is set by Google and used for logging in to our website and its subdomains with a Google account.

__Host-3PLSID

third
party

2 years

This cookie is set by Google and used for logging in to our website and its subdomains with a Google account.

__Host-GAPS

third
party

2 years

This cookie is set by Google and used for logging in to our website and its subdomains with a Google account.

__Secure-1PAPISID

third
party

2 years

This cookie is set by Google and used for logging in to our website and its subdomains with a Google account.

__Secure-1PSID

third
party

2 years

This cookie is set by Google and used for logging in to our website and its subdomains with a Google account.

__Secure-1PSIDCC

third
party

2 years

This cookie is set by Google and used for logging in to our website and its subdomains with a Google account.

__Secure-3PAPISID

third
party

2 years

This cookie is set by Google and used for logging in to our website and its subdomains with a Google account.

__Secure-3PSID

third
party

2 years

This cookie is set by Google and used for logging in to our website and its subdomains with a Google account.

__Secure-3PSIDCC

third
party

1 year

This cookie is set by Google and used for logging in to our website and its subdomains with a Google account.

ACCOUNT_CHOOSER

third
party

2 years

This cookie is set by Google and used for logging in to our website and its subdomains with a Google account.

ADS_VISITOR_ID

third
party

6 months

This cookie is set by Google Ads and is required to use the options and on-site web services

AEC

third
party

6 months

This cookie is set by Google and used for logging in to our website and its subdomains with a Google account.

APISID

third
party

2 years

This cookie is set by Google and used for logging in to our website and its subdomains with a Google account.

HSID

third
party

2 years

This cookie is set by Google for security to confirm visitor authenticity, prevent fraudulent use of login data and protect visitor data from unauthorized access.

LSID

third
party

2 years

This cookie is set by Google and used for logging in to our website and its subdomains with a Google account.

LSOLH

third
party

2 years

This cookie is set by Google to link devices usage and visits to our website and its subdomains with your Google account / user.

OTZ

third
party

2 years

This cookie is set by Google and used for logging in to our website and its subdomains with a Google account.

SAPISID

third
party

2 years

This cookie is set by Google and used for logging in to our website and its subdomains with a Google account.

SID

third
party

2 years

This cookie is set by Google and contains digitally signed and encrypted records of a user’s Google Account ID and most recent sign-in time. It allows Google to block many types of attack, such as attempts to steal the content of forms submitted in Google services.

SIDCC

third
party

1 year

This cookie is set by Google to provide the identification of trusted web traffic.

SMSV

third
party

309 days

This cookie is set by Google to link devices usage and visits to our website and its subdomains with your Google account / user.

SSID

third
party

2 years

This cookie is set by Google to collect visitor information for videos hosted by YouTube on maps integrated with Google Maps.

user_id

third
party

Session

This cookie is set by Google and used for logging in to our website and its subdomains with a Google account.

Performance/functionality cookies

Same as provided for Sumsub.com

Advertisement cookies

Same as provided for Sumsub.com

How do I change my cookie settings?

When you first visit our website and its subdomains, you will be notified about options for customizing cookie preferences. You can change your cookie preferences at any time by clicking on the ‘Manage Your Cookies’. Adjust the available sliders to ‘Enabled’ or ‘Disabled’ and then click ‘Browse with selected cookies’.

A variety of tools can be used to control the data collected by cookies. Most web browsers enable you to control cookies through the browser settings. Accordingly, you can limit how websites and its subdomains use cookies and withdraw consent by clearing or blocking cookies.

If you have any questions about our Cookie Policy, please contact us at [email protected] or [email protected]. Our technical and legal support works 24/7 and will quickly be in touch.

How do we make changes to our Cookie Policy?

Our Cookie Policy may change as our website and its subdomains and services continue to improve and expand. Additionally, our Cookie Policy may change if legal and business conditions impact personal data protection. Our Cookie Policy is available on our website, sumsub.com.

Sumsub reserves the right to make amendments to our Cookie Policy at any time and for any reason. Any amendments will be effective immediately upon us posting the updated Cookie Policy on our website. Users of our website and its subdomains waive the right to receive specific notice about such amendments.

You are invited to review this Cookie Policy at any time to stay informed about updates. You will be deemed to have been made aware of and have accepted the amendments in any revised Cookie Policy as a result of your continued use of the Site after the date of publication of such revised Cookie Policy.