Success stories

Verifying Users in Seconds for a Mobile Play-and-earn Metaverse

  • Shaun Tang

    Shaun Tang

    Head of Compliance at Affyn

  • 57 sec

    median verification time

  • 83.6%

    average pass rate

  • 2023

    start of work with Sumsub

Affyn is forging a sustainable economy, converging the virtual and real worlds through a global co-creator community. 

Managing strict due diligence requirements while providing a positive customer experience is a delicate balance. Affyn believes that automated verification solutions are specifically designed to address this challenge.

The Challenge

It’s common for startups in various industries to rely on manual verification processes initially. This comes with notable challenges, particularly the slow turnaround time for the verification process, resulting in extended delays and impacting the user experience. 

Affyn operates globally and has faced diverse compliance requirements across various countries and regions. Adopting an agnostic and scalable verification solution enabled Affyn to navigate these regulatory environments more efficiently.

Why Sumsub?

Shaun Tang

Shaun Tang

Head of Compliance at Affyn

We chose Sumsub for its intuitive and seamless onboarding procedures that help minimize friction in the verification process. The platform stood out for its streamlined automation, significantly improving the efficiency of identity verification and compliance procedures across regions.

The Solution

Currently, all Affyn users are required to go through the verification process when they sign up for the first time.

To do this, Affyn uses the following Sumsub solutions:

Shaun Tang

Shaun Tang

Head of Compliance at Affyn

Sumsub’s tailored solutions are comprehensive and scalable, accommodating the evolving needs of our business.


The integration process was straightforward and took Affyn three weeks. Sumsub’s thorough documentation contributed to a clear understanding, and the performance has consistently met our expectations.

The Results

Following integration with Sumsub, Affyn experienced a notable improvement in their approval rate, which reached 83.6%. The median verification time is now 57 seconds.

  • Gaming
  • Singapore

Affyn is building a blockchain-powered multiverse of interoperable games and metaverses.


2021 year founded
52 employees
With Sumsub since 2023


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