• Getting Started
  • KYC
  • Oct 9, 2025

KYC Getting Started: Applicant Management Basics

  • Date

    October 9

  • Time

    10:00 a.m. CET

This session is part of our new webinar series created for customers beginning their journey with Sumsub. During the webinar, we use interactive role-play to reflect real-world scenarios.

Rejections happen. The true power is in knowing how to approach them the right way!
During this session we’ll show you how to deal with applicant rejections with surgical precision.

In 30 minutes, you’ll learn how to:

  • What does each applicant’s status mean
  • The top reasons applications get rejected (and what to do about it)
  • What your applicants are experiencing on their end
  • How to find, filter, and export applicant data when you need it

It’s 30 minutes of practical knowledge you’ll use daily. Hop in to learn something that’ll save hundreds of hours down the line.

We’ll wrap up this session with live Q&A, don’t forget to bring your questions!

Speakers:

– Natalie Staroselsky, Customer Onboarding Specialist at Sumsub
– Lara Portelli, Customer Onboarding Webinar Specialist at Sumsub

If you’d like your colleagues to join the webinar too, please ask them to complete this form.