CourseCertified

User Verification

Nick Adamou

Product Marketing Manager at Sumsub

Inna Kapanen

Team Lead of Transaction Monitoring at Sumsub

Carmen Miller

Technical Pre-Sales Manager at Sumsub

Petra Norrbin

Business Development Manager at Sumsub

Nikolai Suhharnikov

Head of Technical Pre-Sales at Sumsub

Start date On demand

Average completion time 3 hours

Most KYC problems start in the configuration. Small setup choices can change conversion, approval rate, review workload, and how audit ready the flow is.

Sumsub User Verification Product Certification is a free, hands on course that teaches you how to configure, run, and optimize Sumsub User Verification inside the Dashboard. You follow real walkthroughs and screencasts, from flows and decision logic to applicant review and analytics.

It is led by Sumsub practitioners who build and run the product. You learn how settings work together, where teams usually lose time and conversion, and how to fix weak spots using analytics.

The certification is a clear way to prove product knowledge and add a credible credential to your CV. It also helps strengthen your profile for fintech and compliance roles, and gives managers a structured path to onboard new hires faster and more consistently.

Key takeaways

Configure verification flows that balance compliance and conversion
Apply decision logic, automation, and risk settings consistently
Review applicants faster using statuses, filters, tags, and notes
Use analytics to spot bottlenecks and improve performance over time
Earn a shareable certification that proves hands on product knowledge

Who is it for

Compliance officers and AML or KYC specialists
Onboarding and verification teams
Customer support and operations teams working with verification cases
Analysts and product operations professionals building or maintaining flows
Early career fintech or compliance professionals looking to level up
Sumsub clients, partners, and managers training new team members

Meet your guides

Module 1: Understanding User Verification
Understand how user verification works end to end in Sumsub, including the core flow and key checks.
Petra Norribean
Business Development Manager at Sumsub
Module 2: Setting Up a Secure & High-Converting Verification Flow
Build secure, high-converting flows in Sumsub using settings, levels, automation, UI customization, and workflows.
Nikolai Suhharnikov
Head of Technical Pre-Sales at Sumsub
Module 3: Reviewing Applicants in the Dashboard
Review applicants efficiently in the Sumsub Dashboard using statuses, filters, tags, notes, and the applicant page.
Carmen Miller
Technical Pre-Sales Manager at Sumsub
Module 4: Case Management
Manage cases in Sumsub by creating cases, escalating internally, collaborating with your team, and supporting audits and reporting.
Inna Kapanen
Team Lead of Transaction Monitoring at Sumsub
Module 5: Analytics and Optimization
Optimize verification performance by monitoring key KPIs, using segments and filters for insight, and exporting data for reporting.
Carmen Miller
Technical Pre-Sales Manager at Sumsub
Module 6: Reusable KYC
Understand how Reusable KYC and Sumsub ID work, and when to use them to streamline repeat verification.
Nick Adamou
Product Marketing Manager at Sumsub

Course design

The course is structured as a practical walkthrough of Sumsub User Verification inside the Dashboard. Each module pairs a speaker-led explanation with an on-screen product walkthrough, so you see the exact clicks, settings, and review steps while the “why” is explained in plain terms. Every lesson is then reinforced with materials you can use after the video.

Expect on-demand content, including:

Speaker-led walkthrough videos with real Dashboard screens and real workflows
PDF session highlights for every module, so you can recap fast
Downloadable guides for setup, reviews, and internal handovers
Quizzes to confirm you can apply the steps, not just remember terms

Sumsub Academy courses are 100% free.

Get Sumsub User Verification certified today

This certification is useful when you need proof that you can operate Sumsub User Verification in the Dashboard.

Complete the course to earn a shareable certificate that can support your mandatory training records, help you get onboarded into Sumsub workflows faster when you join or switch roles, align ops, compliance, and support teams on the same Sumsub review standards, and give you a clear way to show Sumsub User Verification skills on your CV and LinkedIn.