Verification knowledge hub
Learn about proof of address and why it’s needed in the UK.
Proof of address is a must-have for anyone wishing to open a bank account in the UK. Providing proof of address may be simple for UK-born residents, but it gets complex for those who’ve recently arrived in the country. To resolve this issue, banks may substitute proof of address with other checks.
We at Sumsub prepared this article to explain what proof of address is, why it’s important, and how to obtain it.
Proof of address or “proof of residency documents” is a document verifying one’s current residential address. In the UK, banks verify such documents before opening accounts to minimize fraud.
Another essential for opening a bank account in the UK is proof of identity. Identity can be verified by a document with the applicant’s name and photo on it (e.g., passport). Clients, therefore, have to show two separate documents to prove their identity and residential address.
Proof of address checks are an important part of a bank’s security measures. Banks verify addresses to comply with Anti-Money Laundering (AML) regulations and minimize the possibility of accounts being used for illegal activity. By asking for proof of address, banks link each account to an individual.
Proof of address can be presented in different forms. Some examples include:
Additional documents may be accepted as well, depending on the bank’s policies. The validity of such documents also vary depending on their type. Utility bills usually get accepted if they’re less than three months old, whereas tax bills can be valid for a year. It should be noted that these validity periods are commonly used, but not set in stone. Therefore, individual banks have ultimate discretion over validity periods.
All major banks in the UK require customers to provide proof of address to open an account. Therefore, if you’re planning to operate a bank in the UK, you will need to ask for this document as well. However, there might be certain exceptions in cases when customers can’t provide standard proof of address. Instead, they may be able to provide:
For such situations, the person should get in direct contact with the bank. The complete list of exceptions may be found here.
You can learn more about KYC/AML in UK from our guide.
The following documents are frequently used to prove one’s residency:
A National Health Service letter, as well as a letter from a medical center or utility bill, can be used as proof of address.
Yes, bank statements can be used as proof of address.
The Financial Conduct Authority, an organization regulating banks in the UK, has a list of possible alternative solutions that people can use to get proof of address. The best option is to get in touch with the bank and ask about its policies.