KYC workflow tool

Build custom workflows to suit any user or use case

Customize your decision-making process with an automated workflow and get the highest pass rates possible for all user groups, code-free
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Set up your verification logic
Build verification steps without code. Our solution architects will help you set conditions, levels, triggers, and actions based on input data.
Trigger the right scenario
Automatically execute pre-made verification scenarios for your target audience based on each applicant’s data.
Make the right decisions
Automate your decision-making process with Workflow Builder’s flexible rules and actions, freeing up time for the cases that truly require manual review.
Prevent identity fraud
Perform database validation before document-based checks or after for extra security

Build verification flows code-free

Create customized workflows tailored to specific user groups, countries, and jurisdictions, achieving high pass rates alongside compliance and fraud protection.

Accelerate your decision-making process

Access a library of ready-made workflow examples from diverse industries and use cases, each thoroughly vetted to ensure best-in-class performance. Set up flows quickly and efficiently.

Conduct Enhanced Due Diligence (EDD) your way

Sumsub’s Client List feature allows you to upload custom criteria for triggering EDD. Set flags for additional review based on a wide range of factors, including BTC wallet addresses, device fingerprints, countries, IP addresses, email addresses, currencies, and more.

Build country-specific KYC workflows

Adjust for country-specific risks and regulations to boost pass rates, compliance, and fraud protection. Whether it’s rolling out non-document verification wherever it’s compliant, or meeting strict video verification requirements in countries like Germany, Sumsub’s KYC workflow tool has you covered.

Double-check risky user groups

Apply straightforward verification for trusted users and automatically trigger additional checks, like liveness or fund verification, for higher-risk users or specific regions.

Adapt your verification workflows using Workflow Builder’s advanced risk scoring system to identify and protect against fraud with precision. Risk-based checks ensure a high level of security without impacting user experience.

What our customers say about us

See why 2500+ companies trust Sumsub

Before using Sumsub, false positives were a constant issue, and our pass rate was down to 40%. With Sumsub’s features, we jumped up to 92% pass rates.

Liisa Proode
Liisa Proode

Product Owner at Yolo Group

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FAQ

  • What is the ideal KYC workflow, step-by-step?

    There isn’t a one-size-fits-all workflow. Every use case, industry, and market calls for a different set of rules and conditions. Luckily, we have a library of ready-made and tested workflow examples to help you meet your specific needs.

  • What is the KYC process (cycle)?

    Customer onboarding that new users must undergo in order to gain access to a product or service, usually with the help of automated identity verification software. Depending on your business and jurisdiction, your users need to verify during sign-up and/or at later stages.

  • What aspects of customer onboarding can you automate?

    It’s possible to automate every step of the onboarding process with an automated client onboarding tool, including document verification, background checks, and identity confirmation.

  • What is client onboarding software?

    Client onboarding software (also known as “orchestrated customer onboarding software”) can be a KYC/AML platform like Sumsub, designed to ensure that the user is who they claim to be and isn’t involved in any fraud or money laundering activity.