Questionnaires

Intuitive forms to power any aspect of your flow

Build dynamic forms for data capture, enrichment, risk scoring, or automated decisioning. Deploy at any stage of the user journey.

What powers Sumsub’s
advanced form engine

No-code efficiency and control
Create, test, and update questionnaires in minutes. Implement granular changes without bothering your dev team.
Compatibility with any use case
Handle simple declarations or complex financial checks, with industry templates you can tailor as needed.
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Real-time branching & risk scoring
Conditional logic adapts questions per input, with built-in risk scoring triggers aligned with your specific requirements.
Integrated for global compliance
Use region-and industry-based templates plus multi-language support to meet local requirements.

How you can deploy custom forms—fast

Build and adapt
Personalize and route
Review everything in one place
Optionally request supporting documents
Create questionnaires with a drag-and-drop editor for onboarding, refresh, or ongoing reviews.

Build any form, ask any question,
make instant decisions

  • Easily integrate dynamic forms at any stage
    Gather any detail—from basic job/salary data to advanced requests like trading experience—using adaptive, no-code forms that plug right into your flow.
  • Tailor and automate risk-based decisions
    Use responses to personalize onboarding flows, fast-track VIP users, or trigger manual checks based on predefined rules.
  • Combine form responses with document uploads via AllDocs
    Enrich user profiles without disrupting the flow. All data is automatically linked to the user’s identity, enabling smarter decisions and personalized experiences.

Easily integrate your tech stack with Sumsub

Use Sumsub to integrate the services you need via Web SDK, Mobile SDK, or our RESTful API. Alternatively, you can use Unilink to onboard users via a QR code or a link to the verification form without integrating Sumsub at all. Don’t worry about interruptions with 99.996% uptime.

Easily integrate your tech stack with Sumsub

Don't take our word for it.
Here's what clients have to say

El Dorado's company logo

Integrating Sumsub’s verification solutions has significantly improved our platform’s security and trustworthiness, leading to smoother transactions and great peace of mind for our users.

Juan Andreu
Juan Andreu

CTO at El Dorado

FAQ

  • What is a compliance questionnaire?

    A compliance questionnaire is a structured set of questions used to collect information from customers or businesses to meet regulatory requirements, such as AML and KYC checks.

  • What information is collected in an AML questionnaire?

    An AML questionnaire typically gathers data on identity, Source of Funds, beneficial ownership, business activities, and potential risk indicators.

  • How can I create a customer onboarding questionnaire?

    With Sumsub, you can build onboarding questionnaires in minutes using a drag-and-drop editor, connecting responses directly to Case Management.

  • What is included in a KYB questionnaire?

    A KYB questionnaire generally includes company registration details, ownership structure, financial information, and documentation about directors or beneficial owners.

  • What makes a questionnaire compliant with AML regulations?

    A compliant AML questionnaire adapts to jurisdictional requirements, collects the right customer or company data, and feeds into a risk model that helps detect suspicious activity.

  • How can businesses automate their compliance forms?

    Businesses can automate compliance forms with Sumsub by using the Workflow Builder and custom rules, automatically routing cases, requesting documents, or flagging for review without manual effort.