Resolve edge cases and keep your users moving forward
We're hosting a live session dedicated to the "people side" of the process. We’ll show you how to act proactively when a flow stalls, how to turn a rejection into a helpful resolution, and the best way to handle updates when a user’s life changes after they’ve already been verified.
Our Topics:
- Proactive Status Strategy: Optimize your workflow by identifying and resolving bottlenecks in the "Pending" phase.
- Transforming Friction into Trust: Deep-dive into status transitions to provide users with clear, actionable feedback after a rejection.
- Lifecycle Data Management: Navigating the "Update" flow to ensure continuous compliance even after an applicant is verified.
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Is there a specific user scenario that you’d like us to demo live? Drop your questions in this form and our experts will help you with your real-world questions live.
About the Series
This webinar is the third of four in our KYC Getting Started series, covering the most common verification scenarios. In our next and final webinar we'll cover no-code automations with Sumsub Workflow builder.
