Vegangster is an end-to-end iGaming platform built to help casino operators launch quickly and scale efficiently. With a mobile-first approach, it unifies casino and sportsbook content, payments, player retention tools, and security in one system. The platform supports turnkey, white label, sweepstakes, and crypto models, while ensuring reliable uptime, 24/7 support, and unique engagement features such as Scroll & Play.
The Challenge
Before partnering with Sumsub, Vegangster’s clients handled user verification manually. This approach posed several challenges: it was slow, expensive, and difficult to scale. Manual KYC processing created delays and limited the number of users that could be onboarded within a given time frame. It also introduced variation in decision quality, which affected trust and compliance outcomes. As a result, the end-user experience suffered, and so did operational efficiency.
To support global growth, Vegangster needed a proven, automated solution that worked reliably across multiple geographies, including Asia, Europe, and Latin America. Speed and consistency were top priorities, alongside the need for a platform that could scale as client volumes grew.
Why Sumsub?
When evaluating providers to automate KYC and AML checks, Vegangster tested several options. Sumsub stood out as the best fit thanks to:
- Global coverage to support an international client base
- Flexible functionality that adapted to different verification scenarios at scale
- A cost-efficient model that matched business needs
- Strong collaboration, from sales to support, with clear communication and real problem-solving
- Continuous product development, including rapid delivery on feature requests critical to operations
Andrew Kosyanchuk
Chief Casino Operations Officer
We liked how the team approached problem-solving. For example, we asked for an enhancement that was critical for our operations, and Sumsub delivered it in a short timeframe, which is not common for most B2B platforms.
The Solution
With Sumsub, players complete checks faster, and most manual processing has been eliminated. Users who pass all checks are verified instantly, while only specific flagged cases are routed for manual review. This balance ensures both speed and control.
Automation directly resolved the main pain points: long processing times and queue buildup. This has allowed operators to handle higher volumes with the same resources, reducing operational costs and pressure on internal teams.
Andrew Kosyanchuk
Chief Casino Operations Officer
Sumsub directly resolved the main pain points we faced with manual verification. Long processing times were reduced by automating the flows that previously sent users to manual review. This eliminated queues and gave players results much faster, which improved their onboarding experience.
At the same time, automation improved consistency by reducing the variability of manual reviews. The outcome is a verification process that is not only faster, but also more reliable and scalable across all targeted markets.
Implementation
Integration was straightforward. Sumsub’s API connected easily with Vegangster’s platform, and the system’s high configurability let the team tailor workflows without complications. As a result, the solution went live quickly and began delivering results in a short timeframe.
The Results
With Sumsub, Vegangster accelerated document verification by up to 20 times. Manual processing had previously created queues that slowed everything down. Today, the team can process several times more volume while also generating high-quality reports for payment providers and regulators to confirm completed checks. The partnership also delivered significant cost savings, further improving operational efficiency.
Beyond the numbers, Vegangster highlighted the professionalism of the Sumsub team as a key benefit. Communication is streamlined, and a dedicated account manager provides deeper technical support whenever needed. Vegangster also benefits from Sumsub’s continuous product development. Regular updates and new features keep the platform evolving in line with business needs. As a result, Vegangster has not only improved verification speed and costs but also gained a reliable long-term partner in Sumsub.
Andrew Kosyanchuk
Chief Casino Operations Officer
With Sumsub, we sped up document verification by 20 times while cutting costs and scaling our operations. The integration is smooth, support is always there when we need it, and the product keeps improving with new features and updates. Sumsub has become more than just a tool, it’s a reliable partner we can grow with.
Future Plans
Vegangster is actively expanding, with verification volumes growing rapidly, in some months rising 2-3x. This is expected to continue as the company adds new clients and expands globally.
With a reliable verification layer, Vegangster can offer clients automated, high-quality KYC and AML checks directly through its platform. As the company scales, Sumsub will continue to serve as the trusted foundation for fast, secure, and scalable verification.