Victoria Ukana
Director of Compliance at Kredete
Harriet Uwagbai
Head of Product at Kredete
Joshua Edicha
Senior Engineering Manager at Kredete
Kredete is a global financial platform building infrastructure for cross-border money movement through stablecoin-powered payments and local financial rails.
The company's mission is to make financial services work without borders by giving consumers and businesses a single platform to move, hold, and grow money across global markets. Rather than relying on separate providers for payments, accounts, cards, treasury, and settlement, Kredete brings these capabilities together within one platform.
For consumers, Kredete offers international money transfers, multi-currency accounts, payment cards, stablecoin-powered payments, savings, investing, and credit-building products. For businesses and financial institutions, the platform provides cross-border collections and payouts, payment APIs, card issuing, treasury infrastructure, and embedded financial services.
By combining stablecoin settlement with local payment rails and operating under regulated financial licenses across its key markets, Kredete enables customers to expand internationally without having to rebuild their financial infrastructure for every new country.
The Challenge:
As a platform supporting cross-border payments and stablecoin-powered financial services, identity verification is a core part of Kredete's operations. The company needs to verify customers, reduce fraud, and meet regulatory requirements while serving users across multiple markets.
Before Sumsub, Kredete already used automated identity verification, but the overall compliance process relied on multiple providers. While this worked initially, it became increasingly difficult to maintain a consistent verification and risk management process as the platform expanded.
The team identified several areas for improvement:
- Verification, risk management, and transaction monitoring were spread across different tools which led to fragmented processes
- Higher false-positive rates created unnecessary manual reviews and delayed legitimate users
- Different identity documents, formats, and regulatory requirements made it difficult to maintain a consistent onboarding experience across markets
- Compliance teams lacked a single view of customer verification, risk, and ongoing monitoring
At the time, Kredete was serving customers across African markets including Nigeria, Ghana, Kenya, and South Africa, while also supporting users connected to the United States, Europe, and other international markets. Document types, identity standards, address formats, and fraud patterns varied significantly across these regions, creating additional complexity for customer verification.
Rather than continuing to manage separate tools for different parts of the compliance process, Kredete wanted a unified platform to create a more consistent compliance operation while reducing friction for legitimate users.
Why Sumsub?
Kredete evaluated compliance platforms that could support both its current operations and long-term growth. The priority was not simply to improve identity verification, but to consolidate key compliance workflows into a single platform.
The team was looking for:
- Identity verification, AML screening, and transaction monitoring within one platform
- User risk profiling and case management capabilities
- Broad global document coverage across African markets and beyond
- Lower false-positive rates
- A platform that could support expansion into new countries without increasing operational complexity
Victoria Ukana
Director of Compliance at Kredete
Sumsub has given our team better visibility into customer profiles, screening results, and transaction activity, helping us make more informed compliance decisions. Just as importantly, it has reduced false positives and strengthened our fraud prevention capabilities, creating a more consistent compliance operation as we continue to grow.
The Solution:
Kredete has integrated Sumsub directly into its onboarding and compliance workflows. Depending on the product and the customer's location, users complete identity verification before accessing regulated financial services, while additional screening and monitoring continue throughout the customer lifecycle.
The platform uses:
- Identity Verification to verify individual and business customers through document verification, liveness detection, face matching, and country-specific identity checks.
- Proof of Address Verification to confirm customer addresses using supporting documents and geolocation checks where required.
- AML Screening to screen customers against sanctions, PEP, and global watchlists during onboarding and continuously thereafter.
- Transaction Monitoring to detect suspicious activity, monitor customer behavior, and support ongoing AML compliance.
- Travel Rule to facilitate compliant information exchange for eligible crypto transactions.
- Fraud Network Detection to identify linked accounts, high-risk users, and potential fraudulent activity before it impacts the platform.
- Case Management to investigate alerts, review higher-risk customers, and manage compliance decisions from a central dashboard.
Rather than relying on separate tools for different parts of the compliance process, Kredete manages customer verification, ongoing risk monitoring, fraud detection, and investigations through one connected workflow. This provides the compliance team with greater visibility into customer risk while creating a more consistent onboarding experience across products and markets.
Implementation
The implementation process was straightforward. The main effort focused on configuring verification workflows, defining risk rules, and integrating Sumsub's APIs and SDKs into Kredete's onboarding flow.
Joshua Edicha
Senior Engineering Manager at Kredete
As we've scaled, having all necessary solutions available through a single platform has simplified our engineering architecture and reduced the need to maintain multiple integrations.
The initial rollout took approximately one month, including integration, testing, and internal validation before going live. Since then, Kredete has continued to refine its verification workflows and risk settings as new products are introduced and compliance requirements evolve across different markets.
The Results:
Moving from a fragmented compliance stack to a single platform has helped Kredete simplify day-to-day compliance operations. All solutions now work together within one workflow, giving the team better visibility into customer risk and reducing the need to manage multiple systems.
Operational improvements became noticeable within the first few weeks after going live, particularly as the team refined verification workflows and risk rules.
The impact has been reflected in several key metrics:
- 30% reduction in onboarding time
- More accurate verification outcomes, with pass rates stabilizing at 77% after introducing more rigorous screening and refining risk rules
- 15% lower false-positive rates, helping legitimate users complete onboarding with less friction
Harriet Uwagbai
Head of Product at Kredete
We expanded into new markets, and needed a solution that could scale with us without adding unnecessary friction to the customer experience. Sumsub has helped us build a more consistent onboarding journey while giving us the flexibility to continuously refine our verification and risk workflows.
Another important outcome has been stronger visibility into customer risk throughout the customer lifecycle. Integrated transaction monitoring and user risk profiling help the compliance team identify higher-risk activity earlier, while supporting consistent verification across African countries and users connected to the United States and Europe.
Future plans:
As Kredete expands into new markets and introduces additional financial products, the company plans to continue strengthening its compliance program. This includes adopting more of Sumsub’s capabilities and refining verification, monitoring, and risk workflows as customer needs and regulatory requirements evolve.
Kredete also sees opportunities to improve the day-to-day user experience further, particularly through enhancements to the dashboard, SDK stability, and API error responses. More granular feedback would help the team provide clearer guidance to customers and reduce friction during onboarding.
