This webinar is one of several in our “Getting Started” series, built for new users aiming to become confident with Sumsub’s tools. We’ll focus on KYC processes and demonstrate them through interactive role-plays based on real customer scenarios.
If you’ve been with us throughout other webinars, you’re doing extremely well! So, ready to handle the tricky stuff?
In 30 minutes, you’ll learn:
- How to change the verification level for an applicant
- How to change applicant status manually or reset an applicant
- How to use permalinks
- How to create an applicant manually
- When to contact support
We’ll wrap up this session with a live Q&A to answer your questions.
Speakers:
– Lara Portelli, Customer Onboarding Webinar Specialist at Sumsub
– Natalie Staroselsky, Customer Onboarding Specialist at Sumsub
If you’d like your colleagues to join the webinar too, please ask them to complete this form.
