AML & fraud case management software

Shortcut financial crime investigations with informed decisions

Powerful Case Management for AML, fraud, KYC, and compliance teams—with ready-to-use investigation workflows that fit the way you work.
Read Sumsub reviews on G2
70%
Reduction in
case resolution time
15%
Efficiency boost, freeing up 3 compliance officers according to Forrester TEI
$2.6M
Sumsub helps clients save on compliance costs, according to Forrester TEI

Case resolutions have never been faster

Welcome to the all-new AI-powered Case Management solution.

One place for investigation
—from alert to action

Right decisions
to avoid risks
Ensure every case is handled with full context. With workflows, checklists, and all data in one place, your team can make faster, more confident decisions.
Boost your teams
productivity
No more chasing down information or switching between systems—just fast, efficient case resolution, from alert to investigation to reporting, all in one dashboard.
Report suspicious
cases
Easily generate and export FIU (financial intelligence unit) reports directly from the case interface, and stay audit-ready with a complete investigation trail.
Seamless work across
teams
Every member of your team stays on track. Share progress, follow the full paper trail—or keep sensitive data hidden, thanks to flexible permissions.

Four powerful pre-built blueprints

Get started instantly with blueprints—customizable, ready-to-use flows built to streamline
case management for different teams.

AML Investigation
Suspicious Activity
Screening Hit
KYC Case
AML Investigation
AML Investigation
Stay compliant and audit-ready. Designed for compliance teams to efficiently manage workflows and investigate potential money laundering with full traceability.
Meet your new colleague — Summy, AI Assistant
Summy provides an intelligent summary of the case along with the individual’s context, including their background, transaction history, and behavioral patterns based on existing data. It also suggests potential next steps for resolving the case, such as reviewing payment methods or analyzing transactions.

Powered by AI, Summy drives smarter investigations and accelerates decision-making, helping your team stay one step ahead.

Designed for humans. Powered for precision.

Reduce errors, move faster, and focus on what really matters

Easy FIU reporting

Automate compliance reporting with structured, audit-ready filings for FIU reporting—goAML, CTR, STR, and other regulatory reports.

    Checklist enforcement

    Never miss a step. Require task completion before a case can be closed—reducing mistakes and improving consistency.

      Easy to start, easy to use

      No setup required. Case Management comes built-in in all our products—no technical background needed.

        Let the numbers do
        the talking: get 240% ROI

        Platforms and operators that work with Sumsub save costs and get 240% ROI on average, according to the "Total Economic Impact™ Of Sumsub's Verification Platform" study by Forrester Consulting.

        240%
        ROI
        3.21m
        NPV
        4.55m
        Benefits PV
        < 6
        month payback

        Don't take our word for it.
        Here's what our clients have to say

        • The platforms we had before worked fine at an individual level, but they didn’t work well from a holistic risk management and efficiency point of view. I needed a helicopter view of what was happening, and I simply could not get that from the setup we had.
          Chet Shah
          Chet Shah
          CEO
        • We sought a multi-functional solution that could meet the business and regulatory requirements of different Advapay’s fintech clients. Sumsub delivers various solutions for onboarding, KYC/AML checks equipped with innovative security technologies, and great customer and processes management tools in the dashboard.
          Andrey Borisenkov
          Andrey Borisenkov
          CBDO
        • The Sumsub integration will be a huge help for our dedicated compliance officers, helping them manage their time more efficiently and turn their focus to helping our clients in other aspects of our company's development. Sumsub will also enable YouHodler to create automatic reports for regulatory bodies and applicable laws.
          Julian Grech
          Julian Grech
          Legal Counsel

        Choosing your ideal solution?

        Sumsub is G2’s Top Pick

        Surpass competitors with a partner who knows how to excel, as validated by user reviews.

        Grid® Report for Identity Verification

        FAQ

        • What is AML & fraud case management?

          AML and fraud case management refers to the structured process of identifying, investigating, documenting, and resolving suspicious activities related to anti-money laundering (AML) and fraud. This function is typically handled through specialized AML case management software or fraud case management systems that support a streamlined AML case management workflow. These platforms allow financial institutions and regulated entities to manage investigations more effectively, ensuring compliance with legal obligations and reducing risk exposure.

        • What is a case management dashboard?

          A case management dashboard is a centralized interface that provides compliance teams with real-time access to critical data related to AML and fraud investigations. Integrated into a broader AML dashboard, it visualizes ongoing cases, investigation statuses, risk scores, and historical patterns. AML case management software typically includes dashboards that help investigators make informed decisions efficiently, all within a single interface.

        • How to choose an AML & fraud case management system?

          Choosing the right AML and fraud case management system requires careful evaluation of several key factors. First, the system should support a complete end-to-end AML case management workflow, from alert generation to the submission of reports to the financial intelligence unit (FIU). Effective case management solutions must facilitate seamless connections with various monitoring tools and data sources. Modern AML dashboards should be adaptable to different teams within a company and allow for diverse permissions to protect sensitive information. Additionally, pioneering providers often integrate intelligent automation or AI to enhance efficiency and reduce false positives.