Aug 29, 2024
< 1 min read

Ask Sumsubers: What information do Sumsub’s clients receive after verification is complete?

Sumsub keeps getting questions from our followers about the specifics of regulatory compliance, verification, automated solutions, and everything in between. We’ve therefore decided to launch a bi-weekly Q&A series, where our legal, tech, and other experts answer your most frequently asked questions. Check out The Sumsuber and our social media every other Thursday for new answers, and don’t forget to ask about the things that interest you.

This week, our product marketing lead, Eddie Moxon-Garcia, will advise on what information Sumsub’s clients receive after the verification process is finished.
Follow this bi-weekly series and submit your own questions to our Instagram and LinkedIn.

Sumsub’s clients receive a comprehensive suite of data and insights following the completion of each verification process.

This includes a breakdown of the user’s identity, extracted from submitted documents, beginning with basic information like:

  • name
  • date of birth
  • document numbers
  • expiration dates, and other relevant details
Every step of the verification process is carefully documented, allowing clients to review the user’s journey, from initial document submission to liveness checks and any additional verifications. This transparency helps with troubleshooting if any issues arise.

Biometric data is also crucial in modern identity verification. Sumsub provides facial biometrics and liveness checks to ensure that the person submitting the documents is present and matches the ID photo, adding an extra layer of security.

Sumsub also performs additional checks and screenings, such as:

Clients can access all inputs collected during the verification process, including:

  • high-quality images of submitted documents and selfies
  • data entered by the user
  • questionnaire answers
  • video recordings (if applicable)
All this information is timestamped, providing a clear audit trail.

Clients can access the above data through Sumsub’s dashboard, API webhooks, or downloadable reports, integrating smoothly into their existing workflows. The specific information provided may vary based on the client’s verification flow and compliance requirements.

In an era where digital identity is increasingly important, our detailed verification data empowers businesses to onboard users confidently, balancing security, compliance, and user experience.

Eddie Moxon-Garcia

Product Marketing Lead

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