Webinar

Investigation of AML Cases: Manual vs. Automation

  • Natalie Buraimoh

    Natalie Buraimoh

    Head of AML Product at Sumsub

    Natalie joined the Sumsub team in November 2024 as Head of AML Product and is focused on Sumsub’s anti-fincrime and AML compliance products. Having led KYC and AML teams as a Senior AML Officer in the remote gambling industry for almost five years, she brings a wealth of experience in IDV & AML programmes, as well as operational and regulatory expertise.

  • Hayley West

    Hayley West

    Ombudsman Leader at the Financial Ombudsman Service

    Hayley West is an Ombudsman Leader at the Financial Ombudsman Service, with extensive experience in dispute resolution, particularly in cases involving financial crime and banking access. She leads a dedicated department focused on resolving complex disputes related to account closures and access restrictions—often in the context of suspected illicit activity. Hayley brings a balanced perspective to discussions around anti-financial crime efforts, advocating for both robust institutional safeguards and the rights of individuals and businesses to fair and transparent banking services. With a strong grasp of regulatory frameworks and the operational realities faced by financial institutions, she offers practical insights into best practices for handling disputes, navigating sensitive cases, and supporting a more equitable financial ecosystem.

  • Inna Kapanen

    Inna Kapanen

    KYT Tech Pre-Sale Manager at Sumsub

    Inna Kapanen is a fintech product leader with 15+ years of experience building compliance and risk solutions. At Sumsub, she focuses on developing automation tools for AML case investigations—helping teams reduce false positives, streamline workflows, and scale effectively. Her expertise lies in turning real user data and feedback into smarter, more efficient AML product features.

  • Date

    June 10

  • Time

    3 p.m. CEST

Manual casework is time-consuming, inconsistent, and a drain on already stretched compliance teams. Automation sounds like the solution, but it comes with its own challenges. So… how do you find the right balance?

In this 60-minute session, top AML experts share how they’re approaching investigations today—what they’ve automated, what still needs human oversight, and what actually works in the field.

What you’ll learn:
– The anatomy of a real AML case—from alert to FUI reports
– Manual vs automated workflows: when to use which
– How to cut false positives & investigation time with smart automation
– What KPIs to track to measure AML automation success
– Real use cases: fintech and banking teams doing it right
– What’s next in AML tech: rule engines, blueprints, and machine learning

Speakers:
– Hayley West, Ombudsman Leader at the Financial Ombudsman Service
– Inna Kapanen, KYT Tech Pre-Sale Manager at Sumsub

Moderator:
– Natalie Buraimoh, Head of AML Product at Sumsub

This session is designed for mid-to-senior compliance and AML professionals, transaction monitoring teams, analysts, and investigators at fintechs, banks, and payment providers, as well as risk and financial crime specialists—whether you’re fully manual or already exploring automation, this webinar will show you how to get ahead.

Why Attend?
– Learn directly from experienced compliance professionals tackling AML challenges daily
– Gain actionable tips on building more scalable, tech-enabled workflows
– Discover how automation can free up analyst time for higher-value work
– Receive a certificate of attendance for joining live

Seats are limited — secure your place today and learn how AML investigation leaders are scaling smarter.

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