Jun 22, 2023
2 min read

Jumio vs Sumsub: which verification provider fits your needs best?

Take a comparative look at two top players in the market

With numerous providers on the market offering a bunch of different features, it can be tough to choose which one best fits your needs. If you’re considering Jumio or Sumsub, you might be moving in the right direction, as both companies are top players in the verification market.

So, let’s dive in and compare Sumsub and Jumio to help you make an informed decision.

Compare Sumsub with your provider→

Disclaimer: Please note that information presented in this article has been obtained through Jumio’s and Sumsub’s official websites as well as the G2 Identity Verification Spring Report 2023. The article was last updated on June 22, 2023, and we welcome any requests for further updates.

The highlights

  • About Jumio & Sumsub
  • Comparison of key solutions
  • Key advantages of Jumio
  • Key advantages of Sumsub
  • Customer reviews of Jumio and Sumsub
  • Summary: which solution to choose

1. About Jumio & About Sumsub

2. Jumio vs Sumsub: comparison of main products and solutions

Both Jumio and Sumsub address verification and compliance issues, offering customers a wide range of AI-driven products and solutions. Both providers offer no-code orchestration that enables companies to manage risks and ensure compliance with minimum effort. 
However, each company has their own focus that enables them to achieve better results in specific cases.

In short, Jumio mainly focuses on solving main identity verification (IDV) tasks. At the same time, Sumsub tends to cover the whole verification lifecycle for users and businesses, using multiple specific methods and localized onboarding checks (for example, document-free verification in Indonesia).

3. Key advantages of Jumio

Jumio is one of the biggest and most popular KYC providers, offering fast and reliable identity verification (IDV) solutions for multiple industries.

● Jumio has a strong brand, thanks to more than 10 years of market presence, as well as the largest number of clients 

● Jumio pioneered the ID + selfie approach to identity verification, and now offers a reliable ID+ liveness solution to onboard customers
● Jumio highlights multiple use cases for their solution, including healthcare, education, travel, and more

4. Key advantages of Sumsub 

Sumsub’s verification platform covers the entire user journey. This allows clients to handle any verification need beyond standard IDV checks—including meeting specific requirements in different industries and countries.

● Sumsub is a full-cycle platform that verifies users (using either standard IDV or doc-free verification), business, and transactions in a single interface
● Sumsub showcases high verification pass rates globally—97.89% in Hong Kong, 86.08% in Singapore, and 93.36% in Thailand
● Sumsub’s certified experts provide customers with compliance support on both global and local regulations in Asian countries
● Sumsub offers a Crypto Travel Rule solution that automates data transfers with counterparties, ensuring compliance with the latest regulatory requirements
● Sumsub offers business verification (KYB). This enables automatic screening of companies across global and local registries, verification of UBOs, and review of corporate documents

5. Customer reviews for Jumio and Sumsub

To gain more insights on the performance of these verification platforms, we should look at customer feedback.

In the recent G2 Report for Identity Verification (Spring 2023), customers were surveyed based on their satisfaction with their respective verification providers. The report revealed that both providers received high scores from their clients, but Sumsub was rated higher than Jumio across all parameters.

The source: G2 Identity Verification Spring Report 2023

6.  Summary: which solution to choose

See Sumsub in action