This is our second episode of What the Fraud?, recorded at Money20/20 Europe in Amsterdam. We hear the thoughts of senior fintech leaders on how their respective businesses are addressing increasingly sophisticated and borderless fraud tactics. They highlight the importance of embedding fraud controls early, maintaining ongoing cross-team collaboration, and leveraging smart data and AI governance to balance security with seamless customer experience.

You’ll hear from:

– Spencer Hanlon, COO at Nium, on the constant challenge of fraud prevention and the importance of staying “centre lane” on risk appetite, using AI to enhance real-time fraud detection, and maintaining trust-based partnerships to mitigate external partner risks.

– Clarena Furtado, Head of Online International Business at PagSeguro, on how robust AI-driven risk management and trusted local partnerships are essential in minimising fraud risks.

– Ian Morrin, Head of Payments & Platforms at Tink, on the need for industry wide collaboration to safeguard consumers and to stay ahead of new fraud threats.

– Darek Paleczny, Chief Risk & Compliance Officer at Worldline, on how combating evolving fraud requires continuous adaptation, integrated systems, and strong governance, rather than one-size-fits-all tools