Sumsub keeps getting questions from our followers about the specifics of regulatory compliance, verification, automated solutions, and everything in between. We’ve therefore decided to launch a bi-weekly Q&A series, where our legal, tech, and other experts answer your most frequently asked questions. Check out The Sumsuber and our social media every other Thursday for new answers, and don’t forget to ask about the things that interest you. This week, Hannes Bezuindenhout, our VP of Sales in Southern Africa, shares his insights on the biggest fraud trends in Africa in 2025.
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Fraudsters in Africa are evolving rapidly, and social engineering scams have become the biggest threat—they’re not just targeting systems, but people as well.
One of the most concerning trends is SIM swap fraud. Criminals hijack phone numbers to gain access to bank accounts and mobile wallets, exploiting the fact that many businesses still rely on SMS-based OTPs. Alongside this, scams on platforms like WhatsApp and Telegram are on the rise. Fraudsters often impersonate banks, fintech companies, or even trusted contacts to trick individuals into sharing sensitive information. The use of AI further complicates matters, with deepfake voices and sophisticated fake profiles making deception even more convincing.
Additionally, fake job and loan scams are increasingly common. Desperate for opportunities, many victims unknowingly share personal data, which can then be used for identity fraud. Money mule networks are also expanding, as fraudsters recruit individuals to move stolen funds, making it harder to trace illicit transactions.
Africa’s rapid digital adoption has opened new doors for both businesses and consumers, but it has also exposed vulnerabilities in security practices. Relying solely on traditional KYC methods and SMS OTPs is no longer sufficient. To stay ahead, businesses need to adopt biometric verification, AI-powered fraud detection, and stronger multi-factor authentication. As fraud tactics continue to evolve, companies that fail to adapt risk becoming increasingly vulnerable.
Hannes Bezuindenhout
VP of Sales in Southern Africa
