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Video Ident Operator

Customer Operations

Berlin, Germany


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Video Ident Operator

About Us:

Sumsub builds a suite of compliance and anti-fraud products that modern businesses can use to fight money laundering and terrorist financing as well as effectively comply with regulatory requirements. 100+ million users have already passed through Sumsub’s checks — identity verification, anti-fraud, AML screening, or crypto transactions compliance worldwide. Now we are looking for a Video Ident Operator. Your work will be a contribution to the new, safer world we’re building!

Why would you like it here?

  • No work experience is required. You will be surrounded by our attention and support in order to enter the new role and team as comfortably as possible.
  • You will receive opportunities for rapid career growth, including leadership positions and professional growth in any company department (in the testing, development, customer support, or training departments).

Duties and responsibilities:

  • Check customers’ applications including personal data;
  • Perform video interviews via video calls with customers;
  • Conduct an assessment of customers’ documents for compliance with anti-money laundering and data protection regulations;
  • Analyse customers’ behaviour for signs of malicious activities;
  • Share the feedback to the clients.

What do we expect from the ideal candidate?

  • Has a computer with a stable home Internet connection at high speed (above 50mbps);
  • Has required equipment (a laptop/PC and a headset);
  • Web-camera (laptop built-in camera is fine as long as it provides clear image and is situated at eye level) ;
  • Headset (with external microphone) ;
  • Neutral background (neutral light colored wall without any patterns or any objects) ;
  • Advanced English and Advanced German;
  • Good communication skills;
  • Can navigate a large amount of information and is attentive to detail.

Benefits:

  • Working with a product that matters. Our technology helps protect millions of users of online services worldwide;
  • We will teach you everything you need to work in this position and guarantee regular support in the process;
  • Convenient work schedule: morning, afternoon, evening, and night shifts (you can choose one upon your choice). A floating weekend that can be conveniently adjusted to your study schedule or personal life;
  • Regular compensation reviews – we reward great work;
  • And much more!

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